Introduction

Welcome to VidhyaMatrix, a comprehensive and cloud-based school management software solution owned and operated by Nexaroot Technology India Pvt. Ltd. . These Terms & Conditions govern your access to and use of the platform, including all related services, applications, and tools provided through VidhyaMatrix.

Nature of Services

VidhyaMatrix is designed to assist educational institutions in managing administrative and academic operations such as student data, attendance, fees, communication, and reporting. The platform is provided as a Software-as-a-Service (SaaS) solution hosted securely on cloud infrastructure.

User Responsibilities

All users including administrators, teachers, staff, students, and parents must use the platform responsibly and in compliance with applicable laws. Users are responsible for maintaining the confidentiality of their login credentials and for all activities carried out under their accounts.

Data Ownership and Control

All data entered into the platform remains the property of the respective institution. VidhyaMatrix acts solely as a data processor and does not claim ownership of any user data stored within the system.

Data Security and Privacy

We implement industry-standard security practices including encryption, secure servers, and controlled access systems to protect user data. However, users are also responsible for safeguarding their login information and ensuring authorized access only.

Use of Data

VidhyaMatrix does not sell or share personal data with unauthorized parties. Data may be used in anonymized form for system improvement, analytics, and performance optimization.

Subscription and Payments

The platform operates on a subscription basis. Users must make payments in advance as per their selected plan. Failure to pay may result in suspension or termination of services.

Refund Policy

If applicable, refunds will be processed within 5–7 working days. Taxes, payment gateway charges, and third-party fees are non-refundable.

Service Availability

While we strive to maintain high uptime and reliability, VidhyaMatrix does not guarantee uninterrupted service. Maintenance, updates, or unforeseen issues may cause temporary disruptions.

Third-Party Services

The platform may integrate with third-party services such as payment gateways and messaging APIs. We are not responsible for the policies or performance of these third-party services.

Intellectual Property

All software, branding, and content associated with VidhyaMatrix are the intellectual property of Nexaroot Technology India Pvt. Ltd. Unauthorized use is strictly prohibited.

Limitation of Liability

We are not liable for any indirect or consequential damages, including data loss or service interruption beyond our control.

Account Suspension and Termination

We reserve the right to suspend or terminate accounts that violate these terms or fail to comply with payment obligations.

Updates to Terms

These Terms & Conditions may be updated from time to time. Continued use of the platform constitutes acceptance of the updated terms.

Governing Law

These terms shall be governed by the laws of India, and any disputes shall be subject to Indian jurisdiction.

Contact Information

Company: Nexaroot Technology India Pvt. Ltd.
Website: https://nexaroot.in
Email: support@nexaroot.in